Quick Help Topics
Basic answers across accounts, purchases, content, and support.
How do I create an account?+
Use the sign-in button and confirm your email. Once confirmed, your account is ready for reading, purchases, and profile settings.
I forgot where to manage my profile settings. What should I do?+
Open your account area and check profile settings for email preferences, language, and account-related options.
What does Sovaboo sell?+
Sovaboo provides paid access to digital books and literary content. Orders are fulfilled digitally through your account on the platform.
How does delivery work after payment?+
Digital content becomes available in your account after successful payment confirmation. No physical shipping is used for digital purchases.
What currency is used?+
Prices and transactions are shown in EUR. Final totals, taxes, and fees are displayed during checkout before payment confirmation.
Can I request a refund?+
Refund requests are reviewed according to our refund policy. Please send your request by email with order details so our team can process it.
Can authors publish content on Sovaboo?+
Yes. The platform supports authors who want to publish literary works. Published materials must comply with copyright, moderation, and content policies.
What languages does support use?+
Support is currently provided in English, Estonian, Ukrainian. Include your preferred language in your request for faster handling.
How can I report abuse or copyright issues?+
Send a detailed report via the support form or by email and include links, screenshots, and context so our team can investigate quickly.
How do you handle user data and content rules?+
We process personal data under our privacy policy and moderate platform content according to our age-rating and community standards.